Am having a very similar situation with my Mum, HavanaS. Nightmare at the moment - I hope things improve for you & your folks soon.
My mum (78) has had a ‘mild’ UTI over Xmas and it has caused enormous problems for her & us. She has been living independently (alone) with our support for 5 yrs but things have taken a real downturn lately. Confused - mistaking night for day - up at all hours - taking her meds God knows when.
We’ve had the GP out (3 day course of antibiotics - apparently, NICE guidance is it should be 7 days for a neurogenic UTI - wish I’d known that last week).
She’s still disordered in her pill taking so we can’t trust her with them now. I think the meds are wearing off much more quickly & she feels she craves the next one well before it’s due.
This morning, for eg, she’d taken 2 before 9am!!
We realise she’s no longer managing so have started a care assessment & have also arranged for the local Parkinson’s UK advisor to pay a home visit. Christmas/NY is a rubbish time to try to get things done!
I’m going to ask for an urgent clinic appointment with her consultant (hard to get hold of Parkinson’s nurse) & more anitbiotics. Wonder if the GP will give me a repeat prescription for ABs so I can start earlier treatment in future?
It’s all very distressing. I dread the phone ringing at the moment. It doesn’t help that I have MS & have to try to manage that