Thank you all for the information.
This is a totally unacceptable situation and we are still talking to the manufacturers to get a clear understanding of why this is happening.
Steve Ford is away at a conference this week in Stockholm so unless he has been informed by a clinician there, then I don't think he will know yet. I have alerted our professional engagement and helpline teams and depending on how long this issue last we may take up campaigning work.
Please do keep me informed of the situation as it progresses (both positive and negative updates will be usefu)l.
Rest assured, we will be trying to get to the bottom of this from our end!