Why are there so many departments for things at the local council.? Maybe it’s just my local authority. Yours might be different. I don’t know.
I have been applying for a variety of assistance and have to go through a different department for each thing. So I’m on a waiting list to be assessed for bathroom modifications. I’m on another waiting list to get grab rails, Another waiting list for a key safe. and I’ve just been told that today I’m on another waiting list to be assessed for ramps. Ultimately all of these answer back to the same office but each one has to be assessed by a different department. I’m also waiting on direct payments assessment, now going on over a year.
Surely consolidating these requests would not only ease the burden on individuals, but save taxpayer’s money and reduce council spending?
The lady who came out to see me today for grab rails said she was very concerned as to how long I am having to wait so my case has been marked as urgent.