Sorry no one has responded yet.
I passed the question to our helpline team to see if they could offer some help. Here's what they said:
If you’re disabled or have a long-term illness, you shouldn’t be charged VAT on products designed or adapted for your own personal or domestic use. such as building works, specialist furniture, aids and equipment. You also shouldn't be charged VAT on:
- the installation and any extra work needed as part of this,
- repairs or maintenance,
- spare parts or accessories.
Both the product and your disability have to meet certain criteria to qualify for the VAT exemption.
To claim the exemption, submit a declaration to the supplier/s of the goods. For more information, visit the gov.uk website or contact the VAT helpline on 0300 123 1073.
You may also be able to get specialist help from Wheels for Wellbeing on 020 7346 8482.
I hope this helps,